Privacy Policy & Data Protection

1. Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal data in connection with our website and services.

2. Information We Collect

We may collect the following information from you:

• Contact Information: Name, email address, telephone number, postal address
• Usage Data: Pages visited, time and date of visits, referrer information, browser type and version
• Cookies: Information stored through cookies and similar tracking technologies
• Submitted Content: Any information you voluntarily provide through forms or inquiries
• Device Information: IP address, device type, operating system

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To send marketing communications (with your consent where required)
• To analyze website usage and improve our services
• To prevent fraud and enhance website security
• To comply with legal obligations
• To deliver services you have requested

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Your explicit consent
• Necessity to perform a contract with you
• Compliance with legal obligations
• Our legitimate interests or those of third parties
• Protection of vital interests

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. We use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: To understand how visitors use our site
• Marketing Cookies: To track advertising effectiveness

You can control cookie settings through your browser. Disabling cookies may affect website functionality.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Data used for marketing purposes will be retained until you withdraw your consent.

7. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Business partners with your consent
• Successors in case of merger or acquisition

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

You have the following rights regarding your personal data:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

10. Exercising Your Rights

To exercise any of these rights, please contact us at the address provided in the Contact section below. We will respond to your request within the timeframe required by applicable law.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our website, you consent to such transfers.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, and other factors. Your continued use of the website following the posting of revised Privacy Policy means that you accept and agree to the changes.

14. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Image Services
Email: contact@imageservices.com
Phone: +40 (insert phone number)
Address: Cluj-Napoca, Romania

15. Complaint Rights

If you believe your privacy rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Last Updated: March 2026